Terms of Service

Last updated: 08 October 2026

Welcome to Man Up Differently.

These Terms of Service govern your use of our website, online store, products and related services (the “Services”).

Man Up Differently is operated by Michael Harness and Vincenzo Cavallo from Germany.

Our online store is powered by Shopify. Certain products are produced and fulfilled using third-party production and fulfilment partners, including Printify, Printful and their relevant fulfilment providers.

By using our website or placing an order, you agree to these Terms together with our Privacy Policy, Return & Refund Policy and Shipping Policy.

Nothing in these Terms limits any mandatory rights you have under applicable consumer law.

1. About Man Up Differently

Man Up Differently is an independent clothing and awareness brand.

Our products may be manufactured, printed, fulfilled and shipped by third-party fulfilment partners on our behalf.

Your purchase contract is with Man Up Differently, not with Shopify, Printify, Printful or an individual fulfilment provider.

2. Using Our Website

You may use our website only for lawful purposes.

You must not:

• use the website in a way that violates applicable law;

• attempt to gain unauthorised access to our systems or customer information;

• introduce viruses, malware or other harmful technology;

• interfere with the security or operation of the website;

• scrape, copy or exploit substantial parts of the website without permission;

• use our website or content to infringe the rights of Man Up Differently or another person; or

• provide false or misleading information when placing an order or creating an account.

You must have the legal capacity to enter into a purchase contract or, where applicable, the consent of a parent or legal guardian.

3. Customer Accounts

You may be able to create or access a customer account through Shopify.

You are responsible for ensuring that information associated with your account is accurate and current.

You should take reasonable steps to prevent unauthorised access to your account.

If you believe your account or order information has been compromised, please contact us as soon as possible.

4. Products

We make reasonable efforts to display and describe our products accurately.

However, colours and appearance may vary slightly depending on your screen, device settings, manufacturing process and the nature of printed or produced garments.

Minor variations that are normal for the relevant manufacturing or printing process do not necessarily constitute defects.

Product images may include mock-ups for illustrative purposes.

Sizing information is provided to help you select the appropriate product. Please review the relevant size information before ordering.

Nothing in this section affects your statutory rights where goods are faulty, damaged, misdescribed or otherwise do not conform to the contract.

5. Product Availability

All products are subject to availability.

We may change, discontinue or update products, designs, colours, sizes or other product options at any time before an order is accepted.

If a product becomes unavailable after you place an order and we cannot fulfil it, we will notify you and refund any amount paid for the affected product.

6. Placing an Order and Contract Formation

Products displayed on our website are an invitation for customers to place an order.

By completing checkout and submitting your order, you make an offer to purchase the products in your order.

An automated acknowledgement confirming that we have received your order does not necessarily mean that we have accepted it unless the communication expressly states otherwise.

A purchase contract is formed when we accept your order, for example by confirming acceptance or dispatching the goods.

We may decline an order where there is a legitimate reason to do so, including suspected fraud, payment failure, product unavailability or an obvious pricing or technical error.

If we decline an order after payment has been taken, we will refund the relevant amount.

7. Order Information

You are responsible for checking your order details before completing checkout.

Please ensure that your:

• selected product;

• size;

• colour;

• delivery address;

• email address; and

• other order information

are correct.

If you notice an error after placing an order, contact us as soon as possible.

We cannot guarantee that changes can be made once an order has entered production or fulfilment.

8. Cancellations

Where available, you may submit a cancellation request through your Man Up Differently customer account.

If an order has not yet been fulfilled, we will attempt to process the cancellation request.

Because some Man Up Differently products are produced on demand, production may begin shortly after an order is placed and it may not always be technically possible to stop production immediately.

This does not affect any statutory cancellation or withdrawal rights you may have.

Further information is available in our Return & Refund Policy.

9. Prices

Prices displayed to consumers are the prices applicable to the products at the time the order is placed.

Where required by applicable law, displayed consumer prices include applicable taxes and other mandatory price components.

Shipping or delivery charges and any other applicable charges will be displayed separately before you complete your purchase.

10. Payment

Available payment methods are displayed during checkout.

Payments may be processed by Shopify Payments or other authorised payment providers.

You confirm that you are authorised to use the payment method provided.

We do not normally receive or store complete payment-card details ourselves.

If payment is declined or cannot be completed, we may be unable to accept or fulfil your order.

11. Production and Fulfilment

Many Man Up Differently products are produced on demand.

We use third-party manufacturing and fulfilment partners to produce and dispatch products.

Production times may vary depending on the product, fulfilment provider, location, availability and order volume.

Use of a third-party fulfilment provider does not remove Man Up Differently's obligations to you as the seller.

12. Shipping and Delivery

Available shipping options, charges and estimated delivery dates will be shown at checkout where available.

Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.

An order may arrive in multiple parcels where products are manufactured or fulfilled from different locations.

For consumer purchases, responsibility for accidental loss or damage during delivery remains with us until the goods are delivered to you or to a person designated by you, except where applicable law provides otherwise.

More detailed information is available in our Shipping Policy.

13. Customs and Import Charges

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where such charges are not collected at checkout, the recipient may be responsible for paying them.

Any applicable charges will be governed by the rules of the destination country.

14. Returns and Statutory Rights

Man Up Differently offers a voluntary 30-day return period, subject to the conditions set out in our Return & Refund Policy.

Consumers may also have statutory cancellation, withdrawal, warranty and other consumer rights.

Our voluntary return policy is additional to those rights and does not replace or restrict them.

For UK and European Union consumers, statutory distance-selling rights may include a 14-day cancellation or withdrawal period where applicable.

Full information is available in our Return & Refund Policy.

15. Personalised Products

Some genuinely personalised or individually customised products may be excluded from statutory change-of-mind withdrawal rights where applicable law permits.

A standard Man Up Differently product does not automatically become personalised merely because it is printed or produced after an order is placed.

16. Faulty, Damaged or Incorrect Products

If you receive an item that is faulty, damaged, incorrect or does not conform to your order, please contact us as soon as reasonably possible.

We may ask you to provide your order number and photographs showing the problem so that we can investigate.

Where goods do not conform to the contract, your statutory consumer rights apply.

Nothing in these Terms requires you to pursue a claim directly against a fulfilment provider, manufacturer, carrier or other third-party provider instead of Man Up Differently

17. Refunds

Refunds will be processed in accordance with our Return & Refund Policy and applicable law.

Where a refund is approved, it will normally be made to the original payment method unless another method is permitted by law and agreed with you.

Payment providers and banks may require additional time to display a refund after it has been issued.

18. Intellectual Property

Unless otherwise stated, the Man Up Differently name, branding, logos, designs, graphics, original text, photographs, videos and other original website content are owned by or licensed to Man Up Differently and are protected by applicable intellectual-property laws.

You may use our website for personal and non-commercial purposes.

You must not reproduce, sell, republish, distribute or commercially exploit our protected content without our permission, except where applicable law permits such use.

Third-party trademarks and content remain the property of their respective owners.

19. Reviews, Comments and User Content

If you voluntarily submit a review, comment, photograph or other content to our website, you confirm that you have the necessary rights to provide it.

You must not submit content that is unlawful, defamatory, abusive, discriminatory, misleading, infringing or otherwise unlawful.

Where you choose to publish content through features intended for public display, you grant us a non-exclusive right to host and display that content in connection with operating and promoting the Services.

We may remove unlawful or inappropriate content where reasonably necessary.

20. Mental Health and Awareness Content

Man Up Differently promotes conversation and awareness around men's mental health and wellbeing.

Content published by Man Up Differently is intended for general awareness, information and community purposes only.

We are not a medical, psychological, counselling or emergency service, and content on our website or social-media channels should not be treated as medical advice, diagnosis, treatment or a substitute for support from a qualified professional.

If you or another person is in immediate danger or experiencing a crisis, contact the appropriate emergency or crisis service in your location.

21. Third-Party Services and Links

Our Services may contain links to or integrations with third-party services, including Shopify, payment services, social-media services and other providers.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for independent third-party websites that we do not control.

This does not affect our responsibility for third parties acting on our behalf in fulfilling obligations under your purchase contract where applicable law makes us responsible.

22. Shopify

Our ecommerce store is powered by Shopify.

Shopify provides technology that allows us to operate the website and process ecommerce transactions.

Purchases made through our store are purchases from Man Up Differently.

Shopify is not the seller of Man Up Differently products.

Information about Shopify's processing of personal information is available in our Privacy Policy and Shopify's own privacy information.

23. Website Availability

We aim to keep our website available and functioning correctly but cannot guarantee uninterrupted access.

We may temporarily suspend, restrict or update parts of the website for maintenance, security or technical reasons.

Nothing in this section limits our obligations relating to orders already accepted or mandatory consumer rights.

24. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing excludes or limits liability for:

• death or personal injury caused by negligence where such liability cannot legally be excluded;

• intentional misconduct or gross negligence;

• fraud or fraudulent misrepresentation;

• liability under applicable product-liability law;

• breach of mandatory consumer rights; or

• any other liability that cannot legally be excluded or limited.

Where we are liable for a negligent breach of an essential contractual obligation, liability may be limited, where legally permissible, to losses that were reasonably foreseeable and typical for the relevant contract.

Your statutory rights remain unaffected.

25. Privacy

Our collection and processing of personal information is governed by our Privacy Policy.

Please review that policy for information about how we collect, use, disclose and protect personal information.

26. Changes to These Terms

We may update these Terms from time to time for legal, operational, security or business reasons.

The current version will be published on our website together with the date it was last updated.

Changes to these Terms will not retroactively remove rights you already have under an existing purchase contract unless permitted by applicable law.

Where legally required, we will provide appropriate notice of material changes.

27. Governing Law

These Terms and contracts between you and Man Up Differently are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), to the extent legally permitted.

If you are a consumer who normally lives in another country, this choice of German law does not deprive you of mandatory consumer protections that apply to you under the law of your country of habitual residence.

28. Dispute Resolution and Jurisdiction

The courts with jurisdiction will be determined by applicable law.

Nothing in these Terms requires a consumer to bring proceedings exclusively in Germany where applicable consumer law gives that consumer the right to bring proceedings elsewhere.

We encourage customers to contact us first if a problem arises so that we can try to resolve the issue directly.

29. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

Where a provision is invalid, the applicable statutory rules will apply in its place.

30. Contact

Man Up Differently is operated by:

Michael Harness
Vincenzo Cavallo

Angerstr. 23
12529 Schönefeld
Germany

Email: info@manupdifferently.com
Telephone: +49 176 62730428

Questions about these Terms of Service can be sent to the contact details above.